FREQUENTLY ASKED QUESTIONS

  • Do you accept new patients?

    Yes! Verum Cutis Dermatology is currently accepting new patients for medical, surgical, laser and aesthetic cosmetic dermatology services, providing top-quality compassionate care for all ages.


    Whether you're coming in for a routine skin cancer examination, evaluation of a skin concern, or cosmetic consultation, our team looks forward to providing you with exceptional dermatologic care.


  • Who do you treat?

    Verum Cutis Dermatology provides care for patients of all ages, genders, and ethnicities – any person who has skin and has any concerns about their skin deserves the best of care by top qualified trusted professionals. 

  • Do you treat children?

    Yes. Verum Cutis Dermatology provides care for patients of all ages, including infants, children, and adolescents. Our clinicians diagnose and treat a wide variety of pediatric skin conditions, including spot checks, mole checks, acne, atopic dermatitis, eczema, rashes, molluscum contagiosum, warts, birthmarks, and more.

  • When should I see a dermatologist?

    You should consider scheduling an appointment with a dermatologist if you notice any new, changing, or concerning changes to your skin, hair, or nails. Early evaluation can help diagnose conditions sooner and lead to more effective treatment and improve clinical outcomes.


    Common reasons to see a dermatologist include:

    • A new or changing mole or lesion
    • A spot that bleeds, won't heal, or continues to grow 
    • Skin lesions, growths, or lumps
    • Acne 
    • Rashes 
    • Itchy Skin
    • Skin irritation, dryness, sensitivity 
    • Skin discoloration or pigmentation concerns
    • Hair loss or excessive shedding 
    • Warts, molluscum, or other skin growths 
    • Abnormal changes to your nails or hair
    • Skin cancer examinations, evaluating spots that you are concerned about for cancer (especially if you have risk factors such as a personal or family history of skin cancer, significant sun exposure, numerous moles, immunosuppression, among others) 

    If you're ever unsure whether a skin concern should be evaluated, it's always better to have it checked. Our clinicians are here to help you protect and improve the health of your skin and provide peace of mind.


  • What types of conditions do you treat?

    Verum Cutis Dermatology provides comprehensive care for a wide range of skin, hair, and nail conditions in patients of all ages. Some of the most common conditions we diagnose and treat include:

    • Skin cancer and precancerous lesions 
    • Suspicious or changing moles
    • Acne, acne scarring, acne discoloration 
    • Rashes and Dermatitis
    • Eczema and Atopic Dermatitis
    • Psoriasis and Psoriasiform Dermatitis
    • Seborrheic dermatitis and itchy scalp
    • Rosacea 
    • Disorders of pigment, vitiligo, melasma
    • Redness of skin
    • Rashes 
    • Viral Growths, warts, molluscum contagiosum 
    • Cysts and lipomas 
    • Scalp disorders
    • Skin infections (bacterial, fungal, yeast, viral)
    • Hyperhidrosis (excessive sweating) 

    If you're unsure whether we treat your condition, please contact our office. Our team will be happy to assist you.


  • Who will be caring for me during my appointment?

    You may schedule your appointment with any of our dermatology care team clinicians. Our practice values a team approach to ensure top quality compassionate dermatology care with timely access to this much needed care. Our dermatology clinician care team includes our board-certified dermatology physician and surgeon clinical team lead, our team of advanced practice clinician PA-Cs (certified physician associates/assistants), and our master aesthetician nurse. The entire clinical care team works directly with our physician clinical team lead director. For our team to best support our mission and values for top quality, compassionate, timely care, our clinicians share patients, have frequent clinician meetings to best support top quality of timely care, discuss the needs of our patients, and support each other upholding this shared mission and values. 


    The entire team of VCD staff supports all aspects of your care, each contributing with critical roles in supporting our mission. Our valuable team members that work with our clinicians and patients include medical assistants, nurses, patient service coordinators, managers, coordinators, administrators, and directly affiliated administrative partners. 


    Meet our Dermatology Clinical Care Team


  • What is a Full Body Skin Cancer Examination (FBSCE) or Skin Cancer Exam?

    A Full Body Skin Cancer Examination (FBSCE) is an exam during which the dermatology clinician will examine the lesions that you and your clinician are concerned about being malignant (cancer). If you have a particular mole or spot that concerns you, please let your medical assistant and clinician know at the beginning of your visit so it can receive additional attention during your examination. The focus of this exam is to have early identification and management for lesions concerning cancer, precancer, and abnormal moles.

      

    A full body skin cancer examination is recommended for patients with:

    • A personal or family history of skin cancer 
    • A history of significant sun exposure or tanning bed use 
    • Multiple or changing moles 
    • Other risk factors for skin cancer 

  • When should I start having my skin checked for cancer and how often should I have a FBSCE?

    Any person of any age can have their skin spots evaluated for cancer.  The recommended initial evaluation and frequency of skin cancer examinations varies based on your personal risk factors. 


    Patients with a history of skin cancer, atypical moles, pre-cancerous lesions, significant sun exposure, or a family history of skin cancers may benefit from annual examinations, or earlier if you have new lesions of concern, or if your personal history and risks indicate more frequent evaluations. Your clinician will recommend an examination schedule that's appropriate for your individual needs.


    If you notice a new, changing, or concerning spot between routine skin checks, don't wait for your next scheduled appointment. Contact our office so we can evaluate it.


  • Do you perform biopsies and minor procedures in the office?

    Yes. Many dermatologic procedures can be safely performed in our office using local anesthesia when appropriate.


    Our clinicians routinely perform procedures such as:

    • Skin biopsies 
    • Cryotherapy (liquid nitrogen treatment) 
    • Removal of certain benign skin growths
    • Cyst treatment 
    • Surgical excisions 
    • Other medically necessary dermatologic procedures 

    If a procedure is recommended, your clinician will discuss the treatment plan, answer any questions, and provide instructions for aftercare.


  • Can I have a procedure performed at my first visit?

    In many cases, yes. If your clinician determines that a biopsy or other minor procedure is medically appropriate and time allows, it may be performed during your appointment.


    Some procedures require additional planning, specialized equipment, insurance authorization, or a dedicated appointment. If that's the case, we'll work with you to schedule the procedure at the earliest available time.


    The possibility to have a same-day procedure is subject to change to ensure our practice policies comply and adapt to ongoing changes in healthcare policies, insurance policies, and regulation updates.


  • What should I expect during my first visit?

    Your first visit is an opportunity for your clinician to learn about your medical history, understand your concerns, and develop a personalized treatment plan.

    Depending on the reason for your visit, your appointment may include:

    • A discussion of your medical history and medications 
    • A focused skin examination or full body skin examination 
    • Discussion of your diagnosis and treatment options 
    • Prescriptions, biopsies, or other procedures if medically appropriate and time allows 
    • If you have pictures related to your scheduled concern, please organize them ahead of time in a separate folder for ease of access, and inform your medical assistant prior to your examination

  • How early should I arrive?

    We recommend arriving 10–15 minutes prior to your scheduled appointment time. This allows time to verify your information, collect any required payments, and ensure your appointment begins on time.

  • Can I discuss multiple skin concerns during one appointment?

    It is very common for patients to have multiple concerns about their skin. Appointment types are scheduled for specific concerns and are set up to ensure top quality of care and timely access for all patients. If you have several concerns or are not sure if your multiple concerns are something that might be included in your scheduled appointment, please relay these questions to our team in advance of your scheduled appointment. We will help prioritize your concerns and schedule any additional appointments to ensure each issue receives the quality and attention it deserves. This approach allows us to provide thorough, uncompromising, high-quality care, improve patient access to appointments, and minimize delays for our scheduled patients. These practice policies allow us to provide high-quality care while adapting and complying with the ongoing changes in healthcare. 

  • How do I access the patient portal?

    New patients will receive an email invitation to register for the patient portal before their first appointment.


    The patient portal allows you to:

    • Complete registration forms 
    • Update your medical history 
    • View biopsy results  
    • Access visit care instructions

    If you're having trouble accessing your portal account, please contact our office and we'll be happy to assist you.


  • Which insurance plans do you accept?

    We participate with many major insurance plans. For a general list of accepted insurance carriers, please visit our Insurance page. If you are uncertain if your specific plan is credentialed with our practice, please contact your insurance benefits advisor, or contact our office.


    Please note: It is ultimately the patient's responsibility to understand their insurance benefits, including copays, deductibles, coinsurance, referral requirements, and whether our clinicians are considered in-network, out-of-network, or not covered under their specific plan.


  • Do I need a referral?

    Some insurance plans require a referral from your primary care clinician before your visit. If you're unsure, we recommend contacting your insurance company prior to your appointment to verify your benefits. 

  • What if I don't have insurance?

    Verum Cutis Dermatology welcomes self-pay patients.

    If you do not have insurance, our team can provide an estimate of your visit cost before your appointment. Please keep in mind that the final cost may vary depending on the evaluation, procedures performed, treatments provided, or any laboratory or pathology services that are needed during your visit.


    If you have questions about pricing or would like an estimate, please contact our office before your appointment. Our team will be happy to assist you.


  • When will I receive my biopsy results?

    Biopsy results are typically available within 2 weeks. It is recommended to have a follow-up appointment after your biopsy to further review your results and discuss management and care of your condition.

  • How do I request my medical records?

    Request your medical records here

  • Do I need a cosmetic consultation before treatment?

    Many cosmetic procedures begin with a consultation so we can discuss your goals, evaluate your skin, and recommend the treatment options that are best suited for you.


    During your consultation, you'll have the opportunity to ask questions, review treatment recommendations, discuss pricing, and develop a personalized treatment plan. 


  • What does it mean to be Board Certified?

    Board-Certification by the American Board of Dermatology means that the physician caring for you has the highest level of training, expertise, knowledge, and skills in all aspects of dermatology care. Board-Certified Dermatologists provide advanced medical care for skin, hair, and nail conditions. Who you trust with your skin matters. Board certification demonstrates a physician's commitment to maintaining the highest standards of education, training, and patient care throughout their career.

    Our advanced practice clinicians are all board-certified physician associates/assistants PA-C) that have additional specialty training in dermatology and work directly with our board-certified dermatologist.  

  • What is a D.O.?

    A Doctor of Osteopathic Medicine and Surgery is a medical physician who has completed comprehensive medical training with a focus on treating every aspect of the patient as a whole. The philosophy focuses on the integration of the mind, body, and spirit as all contributing to one’s medical health and overall well-being. This unique philosophy has a special emphasis on preventive care, treating the whole person, and recognizing how lifestyle, environment, and overall health contribute to medical conditions. This is a more comprehensive philosophy and approach but does not indicate that the physician has specialty training in integrative, functional, naturopathic, homeopathic, or ayurvedic medicine. 

  • Where did the name, Verum Cutis Dermatology, come from?

    The underlying root language of most medical terminology is Latin-derived. Verum Cutis translates to True Skin in Latin. Our founding physician expressed that patients most often seem to seek assistance to get their skin back to their own true baseline of health or to improve the health and appearance of their skin to the best true state possible. Verum Cutis is the combination of honoring both the base language with patient goals for dermatology care.